Background Match & Merge Image
Turn unknown data points into known profiles in your CDP.

Streamline guest data management, eliminate duplicates, and enrich profiles.

Automate the matching and de-duplication of profiles with 80% accuracy and review the rest to keep your data clean.
Match & Merge Image

Features/Capabilities

Match & Merge +

Guest Data Sync

Guest Data Sync

Automatically resolve duplicate profiles and ensure consistent guest data across all connected systems.
Duplicate elimination - Machine Learning

Duplicate Elimination – Machine Learning

Identify, match, merge, and deduplicate guest data automatically or manually, to get a single, reliable profile for each guest.

Connect unknown data points to known guest profiles to enrich your data.

Keep your records clean and match unknown data points to known profiles.

Enhance your first-party guest data while cleaning up systems and removing duplicate profiles.

Problem

I need to eliminate duplicate guest profiles due to typos, human errors, multiple systems, and imports.

Example: Rick JONES, Rick Jones, Rik Jones
Solution
Automatically or manually eliminate duplicated profiles with the highest degree of accuracy.
Match & Merge
Problem

I find it challenging to monitor open profile matches and historical data of merged profiles.

Example: Monitor merged profile quality
Solution
Easy report on when profiles were initially matched and the effectiveness of matching rules.
Match & Merge Report (CDP)
Problem

I struggle with scattered and siloed guest information across systems & hotels.

Example: PMS is not able to store all important information from POS.
Solution
Remove data silos between software systems. We’ll ensure stable 2-way integrations with detailed data flowing through in real-time.
Guest Data Sync

"The Match and Merge process was very important to us as a company, that we did it right, and that we didn't make mistakes."

Duane Robinson, Director of Guest Data at Mandarin Oriental Hotel Group

Other ways Ireckonu keeps hotel operations running smoothly.

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Identity Management

Empower guests with seamless and secure identity management, from multi-factor authentication to social logins.

Eva Deveer, Account Manager

Next Best Offer

Identify the most relevant services to offer guests with machine learning and predictive analytics.

Rik van Leeuwen, Head of Data

Segmentation

Refine your marketing strategy with Segmentation, allowing you to create RFM+ and event-based segments for highly personalized campaigns.

Felix Dreizehnter, Head of Product

Data Health

Improve data quality for precise, reliable guest insights and superior hotel data.

Katya Nikitina, Project Manager