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CORE Middleware

Unlock the true value of your technology ecosystem and customer data with Ireckonu's CORE Middleware solution.

Ireckonu's CORE Middleware brings all your systems together, acting as a single secure touchpoint between on-premises and above-property systems. This allows you to realize new value for your guests and business.

CORE Middleware consolidates data from across your hotel's entire technology ecosystem, powering the various products built around it. This connectivity offers integrated systems data previously unavailable and offers your hotel the flexibility to reimagine business activities with the guest in mind.

CORE MiddlewareKey product features

IRECKONU Core is the foundation of our product stack, functioning as the internal integration layer between on-premises and above-property systems. IRECKONU Core brings integrated hotel systems into a single management platform, complete with the ability to monitor integrated system messages, check reservation details, and access the cross-system code mapping, to name a few.

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Enabling full-scale monitoring of all integrated systems, equipped with extensive dashboard insights. Everything from a high-level system overview (online/offline), all the way down to the specific API message sent and received. Know exactly “when where and why” a system has malfunctioned.

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Are you developing guest solutions that need to communicate with your operational systems, such as your PMS, CRS and POS? We certify our integrations with other vendors across the hospitality industry. As a result, we have created a comprehensive set of APIs that communicate with all systems that connect to the CORE Middleware. We are the API for all APIs.

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Our integration hub is the central location of every insight, notification, and error message sent between all integrated systems. Go from a chain-wide overview to system-specific session logs and seamlessly determine vendor errors, look up a reservation, or filter through cancellations, all in one place.

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Auto-Heal tracks, traces and captures all incomplete or broken messages sent between hotel systems. Instead of just creating another error message, it will continuously attempt to “pull” the missing or incomplete message and proactively resend the message when it has all applicable information.

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With unlimited PMS & CRS integrations, our Reservation Data Store (Res Store) captures all bookings made in each system in a consolidated, real-time database. Based on your custom-defined business logic, our Res Store can normalize the reservation data gathered, regardless of source.

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Interconnect all on-premises technology through a single-port Virtual Machine (VM), entirely managed by us. Our VM will act as a central nervous system for all your operational systems, gathering and consolidating insights while communicating the flow of data between systems.

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The Key Management dashboard logs and displays the entire history for every key (digital or physical) that interacts with your connected door locks. This allows you to monitor metrics such as key creation, digital access points, and failure/success rate all in one place.

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A complete overview of your entire hotel and its technology, room by room. From warning and error messages to housekeeping status, each connected room can be viewed from an efficiency standpoint, compiling all messages of the integrated systems.

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Operational data on key hotel systems is provided in real-time, in a user-friendly dashboard. The dashboard allows general managers and other operational departments see metrics such as occupancy levels and guest check-in and check-out numbers by the minute. Best of all, our hybrid architecture means that this information can be viewed from any place, anywhere in the world.

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In the current hotel space, having a strong internet connection is no longer a luxury, but a viable asset. With Network Monitoring, you can track the status and the speed of the network inside the hotel, expediting change based upon the number of guests using the Wi-Fi and the overall efficiency of the connected Wi-Fi network.