Customer stories

Trusted by the world’s most-loved brands


Core Middleware & CDP +

Transforming Guest Experiences: How EVT Streamlined Hotel Bookings with Ireckonu

Ireckonu’s solution has brought our vision of a unified brand experience to life, simplifying bookings and enhancing guest loyalty.

Chi Chan, Former SVP, Commercial Loews Hotels & Co

Problem

EVT, a leading hospitality and entertainment brand in Australia & New Zealand, sought to centralize hotel booking capabilities for a seamless guest experience.

Solution

Ireckonu's CORE Middleware created a unified back end for multiple brand.com front ends, ensuring consistent bookings and loyalty experiences while simplifying website management.

Results

50% increase in guest satisfaction
30% rise in repeat bookings
40% reduction in guest complaints

Products & add-ons

Core Middleware
Iknowu CDP
Identity Management
Subscription Center
Wen mobile solutions
Core Middleware & CDP +

Transforming Guest Experiences: How EVT Streamlined Hotel Bookings with Ireckonu

Ireckonu’s solution has brought our vision of a unified brand experience to life, simplifying bookings and enhancing guest loyalty.

Chi Chan, Former SVP, Commercial Loews Hotels & Co

Problem

EVT, a leading hospitality and entertainment brand in Australia & New Zealand, sought to centralize hotel booking capabilities for a seamless guest experience.

Solution

Ireckonu's CORE Middleware created a unified back end for multiple brand.com front ends, ensuring consistent bookings and loyalty experiences while simplifying website management.

Results

50% increase in guest satisfaction
30% rise in repeat bookings
40% reduction in guest complaints

Products & add-ons

Core Middleware
Iknowu CDP
Identity Management
Subscription Center
Wen mobile solutions
Core Middleware & CDP +

Transforming Guest Experiences: How EVT Streamlined Hotel Bookings with Ireckonu

Ireckonu’s solution has brought our vision of a unified brand experience to life, simplifying bookings and enhancing guest loyalty.

Chi Chan, Former SVP, Commercial Loews Hotels & Co

Problem

EVT, a leading hospitality and entertainment brand in Australia & New Zealand, sought to centralize hotel booking capabilities for a seamless guest experience.

Solution

Ireckonu's CORE Middleware created a unified back end for multiple brand.com front ends, ensuring consistent bookings and loyalty experiences while simplifying website management.

Results

50% increase in guest satisfaction
30% rise in repeat bookings
40% reduction in guest complaints

Products & add-ons

Core Middleware
Iknowu CDP
Identity Management
Subscription Center
Wen mobile solutions