All your hospitality reports at your finger tips.

Comprehensive reporting and analytics for your hospitality operations.

Snapshots, deep dives, and data visualization to keep your team on the same page.

Book a Demo

Features/Capabilities

Reporting & BI

Reporting & BI

Discover guest cluster transitions and profile attribute changes over time with our intuitive dashboard using automated guest segmentation.

Track the impact of email campaigns on reservations for the past two weeks.

Unknown Person Descriptive Analytics (CDP)

Explore touchpoint details for known and unknown guests, along with their channel usage.

Understand customer engagement behavior from first touchpoint to conversion.

Gain deeper insights into the transition from new to repeat guests, spotting patterns to scale to the rest of your audience.

Gain valuable insights into the influence of paid media channels on transient and group bookings so you can optimize hospitality marketing spend.

Get granular with your data to understand how different touch points affect guests' Lifetime Value (LTV).

Spot and stop churn before it happens using predictive analytics and Machine Learning to understand guest behavior.

Manual Segmentation – Overlap Report (CDP)

Effortlessly identify profile overlaps within manually segmented groups.

Manual segmentation – Activation Report (CDP)

Build customer segmentation with high-level and in-depth insights into guest activations and trends.

Unlock insights into the adoption, success, and cost-efficiency of loyalty programs.

Recognize and report on key metrics for every guest and spot thresholds of different cohorts.

Get in-depth insights into repeat guests, including their demographics, booking sources, and unique preferences.

Gain visibility into when profiles were merged and the effectiveness of matching rules.

Uncover the similarities of repeat guests with the Repeat Guest Report, offering detailed insights into repeat guests and their impact on the business.

Visual representation of profile creations based on multiple filters, ensuring quick detection of anomalies and adherence to business rules.

A comprehensive view of guest consent across all hotels in a portfolio.

Get insights into the metrics that matter from all connected systems, including guest revenue, stays, and data completeness.

Get a comprehensive view of guest stays and reservation details for Front Office employees.

Gain insights into standardized guest demographics for strategic targeting from data sourced from all connected systems.

Easily verify valid and invalid email addresses.

Ensure reservation data is accurate. Find and fix problems like missing data & other errors.

Assess the integrity of all profile data in the reservation database.

Assess the data quality of all folio Invoices in the reservations database.

Enhance data quality assessment and address accuracy.

Understand a room type's performance, offering insights into ADR, RevPAR, occupancy, revenue, and room nights.

Analyze lead times, assess reservation distribution, and compare data between hotels to make informed pricing and strategy decisions.

Empower headquarters with comprehensive insights based on six crucial performance metrics.

Access comprehensive analysis of a hotel's performance across various booking channels.

Gain valuable insights into cancellation behavior using historical data and guest trends.

Gain valuable insights into cancellation behavior using historical data and guest trends.

Analyze booking patterns to adapt strategies for more significant revenue impact.

Manage and monitor ancillary income, gaining insight into its performance and impact across hotels.

Simplify KPI tracking across multiple hotels with 360° Analytics and gain quick insights.

Access all raw data and create custom reports without requiring complex middleware expertise.

Report on metrics that matter.

Solution

Ensure reservation data is accurate. It finds and fixes problems like missing info and date errors.

Data Quality Report – Reservations

“Without Ireckonu, CitizenM would not be where we are now, let alone where we will be in 5 to 10 years.”

Micheal Levie - Co-founder CitizenM

Other ways we help you get the right data.

Get a demo

Decode the booking journey with Media Attribution Insights, revealing which marketing touchpoints that matter most.

Marieke Wisse, Head of Marketing

Improve data quality for precise, reliable guest insights and superior hotel data.

Katya Nikitina, Project Manager

Refine your marketing strategy with Segmentation, allowing you to create RFM+ and event-based segments for highly personalized campaigns.

Felix Dreizehnter, Head of Product

Streamline guest data management with Match & Merge+, eliminating duplicates and enriching guest profiles.

Eva Deveer, Account Manager

Features/Capabilities

Reporting & BI

Report on metrics that matter.

What you need to know. When you need it.

I want to know how much a single guest brings in and if this increases over time.

I struggle to measure the effectiveness of my email campaigns in driving reservations and conversions.

I want to know which marketing channels perform best, but need help gathering this information effectively.

I struggle to identify guests at risk of churning and understand their changing behaviors over time.

I am struggling with missing or incorrect information in reservations.

“Without Ireckonu, CitizenM would not be where we are now, let alone where we will be in 5 to 10 years.”

Other ways we help you get the right data.

What you need to know.
When you need it.